Powerful Features that
Strengthen Communication
and Boost Collaboration
MonoChat's powerful features facilitate communication, boost collaboration and optimize customer interactions. A unified platform designed to meet your business's diverse needs.
MonoChat Core Features
MonoChat's powerful features facilitate communication, boost collaboration, and optimize customer interactions. A unified platform designed to meet your business's diverse needs.
Seamless integration with WhatsApp Business API, Instagram, Facebook, Telegram, WebChat and SIP channels. Personalized interactions with voice and video call support.
Key Benefits:
- 5 different platform support
- Voice and video calls
- Single platform management
- Consistent communication experience
Collect messages from all channels in a single interface. Respond to customer requests without switching between platforms and facilitate team collaboration.
Key Benefits:
- Centralized message management
- Work without platform switching
- Team collaboration
- Prevent missed messages
Enable multiple team members to collaborate on customer conversations. Real-time note taking, task assignment and seamless transitions.
Key Benefits:
- Real-time collaboration
- Note taking and task assignment
- Handoff between team members
- Improved response times
Extend your platform with external service integration, API endpoint functions and cron job tasks. Develop solutions tailored to your business logic.
Key Benefits:
- External service integration
- API endpoint development
- Cron job automation
- Custom business logic
Automate complex business logic. Optimize customer interactions with conditional branching, hybrid chat and chatbot integration.
Key Benefits:
- Conditional workflows
- Hybrid chat support
- Chatbot integration
- Event processing system
Integrate all your business processes into MonoChat. Manage from a single interface with custom applications, dashboards and reporting tools.
Key Benefits:
- Custom application development
- Dashboard integration
- Powerful filtering options
- KPI tracking
Direct payment processing on WhatsApp, Instagram, Facebook and other platforms. Invoice sending, payment collection and transaction tracking.
Key Benefits:
- In-chat payments
- Invoice management
- Transaction tracking
- Preferred payment provider
Make strategic decisions and optimize processes with custom reports, communication data analysis and workflow performance.
Key Benefits:
- Custom reports
- Communication data analysis
- KPI tracking
- Process optimization
The MonoChat Difference
See the difference between traditional methods and MonoChat
Traditional Methods
- Single channel communication
- Manual customer service
- Fragmented reporting
- Complex integration
- Limited working hours
- Basic security
- Separate payment systems
- Limited analytics
With MonoChat
- 5 platforms in one place
- AI-powered automation
- Unified analytics dashboard
- Plug-and-play integration
- 24/7 uninterrupted service
- Enterprise security
- Integrated payment system
- Advanced business intelligence
Create an Autonomous Work Environment
Create an autonomous environment that increases efficiency and productivity by centralizing all your business communications and workflows with MonoChat. MonoChat enables businesses to automate routine tasks, streamline customer interactions, and ensure seamless collaboration among team members.
This unified platform not only simplifies internal processes, but also enables businesses to communicate effectively with the outside world. As a result, companies can focus on exceptional service and innovation, making MonoChat an indispensable tool for modern business operations.
Try MonoChat for Your Business
Discover MonoChat's powerful features with a free demo. Our experts will recommend the best solution for you.