MonoChat Alternatives
Compare MonoChat in detail with other leading chatbot and omnichannel messaging platforms and see the difference.
Detailed Platform Comparison
Compare platforms in terms of all important features and capabilities
Feature / Platform
MonoChat
Respond.io
ManyChat
Kommo CRM
Omnichannel Capabilities
Channels
WhatsApp, Instagram, Facebook Messenger, Telegram, Webchat, +Custom Channels
WhatsApp, Instagram, Facebook Messenger, Telegram, Webchat
WhatsApp, Instagram, Facebook Messenger, Telegram
WhatsApp, Instagram, Facebook Messenger, Telegram
Custom Channels
Call Support
Broadcast
All Channels
WhatsApp, Facebook Messenger, Telegram
WhatsApp, Facebook Messenger, Instagram, Telegram
WhatsApp, Instagram, Facebook Messenger, Telegram
Cross-Channel Customer Recognition
Customer Lifecycle Automation
Customer Lifecycle Management
Automation Workflows
Complex and Easy to Use
Complex
Basic
Basic
Click to Chat Automation Triggers
Reporting
Detailed and Customizable
Non-customizable
3rd Party Integrations
Custom Integrations
HubSpot, Salesforce
HubSpot
Zendesk, Pyrus
AI Features
AI Agent
Included in all plans
Growth plan and above
(Premium plan and above)
AI-Powered Message Drafts
Extra charge
AI Knowledge Sources
Documents, web sources and custom prompts
Documents and web sources
Documents and web sources
AI Conversation Analysis
Support & Stability
Onboarding Support
(plan dependent)
Chat Support Accessibility
24/7 WhatsApp AI and expert chat
24/7 expert chat + AI
E-mail/plan based
Within business hours
High Message Volume Support Without Delay
?
?
Chat Support
(Pro plan and above)
(Pro plan and above)
Mobile App
Security
Two-Factor Authentication (2FA)
Contact Information Masking
(Phone + email)
GDPR Compliant
Customization
Custom Integrations
Custom Views
Custom Flows
Custom Functions
Development Environment
Official Partnerships
Meta Business Partner
WhatsApp Business Solution Provider
Pricing
Free Plan
All features included, 1 Channel + 1 User
Comprehensive 7-day trial
Limited to 1000 contacts
Comprehensive 14-day trial
Mid-tier Plan
Growth: $120/mo
Growth: $199/mo (10 user limit)
Pro: $15/mo (scales with contacts)
$25/mo per user
Enterprise Plan
Enterprise Custom
Enterprise Custom
Enterprise Custom
Enterprise: $45/mo per user
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